Below are frequently asked questions, you may find the answer for yourself

Frequently Asked Questions (FAQ)

1. What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also support  Apple Pay, Google Pay.

We also accpect online payments through easypaisa, jazzcash, sadapay, nayapay or other online banking platforams

2. How long does shipping take?

Shipping typically takes 3–7 business days for standard delivery, depending on your location. Express shipping options are also available at checkout. You’ll receive a tracking number once your order ships.

3. How can I track my order?

Once your order is shipped, we’ll email you a tracking link. You can also log in to your account and view tracking information under Order History.

4. What is your return policy?

We offer a 30-day return policy on most items. Products must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. To start a return, contact our support team.

5. How do I cancel or change my order?

If your order hasn’t shipped yet, you can request a cancellation or change by contacting our customer service team immediately. Once shipped, we are unable to make modifications.

6. Are my payment details secure?

Absolutely. Our checkout uses secure encryption and PCI-compliant payment processing to ensure your personal and payment information stays protected.

7. Do you offer discounts or promotions?

Yes! We regularly offer sales, seasonal promotions, and exclusive discounts. Subscribe to our newsletter to receive updates directly in your inbox.

8. What should I do if I received a damaged or incorrect item?

We’re sorry that happened! Please contact our support team within 48 hours of receiving your order, and we’ll assist you with a replacement or refund.

9. Do I need an account to place an order?

No account is required—you can checkout as a guest. However, creating an account lets you track orders, save addresses, and access exclusive offers.

10. How can I contact customer support?

You can reach us via email, live chat, or phone. Visit our Contact Us page for full details and support hours.